Everything you need to know about shopping and booking with Hairess.

How do I order?

Add your hair to the cart and check out on this site, or send us a DM on Instagram or a WhatsApp message and we will help you choose.

Do you deliver?

Yes — within Accra and across Ghana. Delivery fees and timelines: [Placeholder — to be confirmed by Hairess].

Can I pick up my order?

Yes. Choose “Pickup at the salon” at checkout and collect from Dome Pillar 2, K-Boat Junction, Christian Village, Accra (opposite Frimata Pharmacy).

How do preorders work?

Items marked Preorder are made for you. We confirm the lead time when you order. Deposit and payment terms: [Placeholder — to be confirmed by Hairess].

How do I pay?

On this preview site you can pay cash on delivery or when you pick up. Mobile Money and card payments: [Placeholder — to be confirmed by Hairess].

Do you make custom wigs?

Yes. Tell us the length, texture, closure and colour you want and we will make it for you.

Can I book a salon appointment?

Yes — DM us on Instagram or send a WhatsApp message to book wig installation, sew-ins, braids, revamps and more.

What are your opening hours?

[Placeholder — opening hours to be confirmed by Hairess]

What is your returns policy?

See our Returns & Exchanges page. [Placeholder — policy to be confirmed by Hairess]